What is changing and when?

To reduce the chance of system instability during the Workday go-live period, the Identity and Access Management (IAM) team will not make configuration changes, perform new integrations, or create new service accounts between October 14, 2018 and December 2, 2018 for the following service offerings:

• Shibboleth
• Two-factor authentication
• uTexas Enterprise Directory (TED)
• UTLogin

Actions required:

Please submit your configuration requests by September 26, 2018 to ensure your request is processed ahead of the freeze.

Additional information:

If you have an urgent request during the freeze, you may request an exception by following the process published in ServiceNow here.

Questions?

Please send questions to: help@its.utexas.edu.

In order to enhance the stability of UTLogin, the Realm Policy Manager (RPM) was disabled on Thursday, June 9, 2017.

The UTLogin RPM allowed realm administrators to manage and make changes to their own realms. Unfortunately, it was determined that the mechanism by which these changes took place could, under certain circumstances, cause production outages among all UTLogin customers. Thus, the decision was made to disable RPM functionality.

If you would like to request a change to your realm, you may do so using the UTLogin Realm Change Request form.

The UTLogin team is currently working hard on making a number of infrastructural changes, software updates, and re-thinking some architectural best practices to stabilize the UTLogin service. We anticipate being able to restore the delegated administrative functions of the RPM in the future, though possibly in a different form.

To keep up-to-date on UTLogin releases, please ensure that you are subscribed to our utlogin-announce mailing list and keep an eye here for future release news.