Support
Support for IAM services can be found on our Help page.
Incident Reports
The IAM Team posts incident reports to ITS Incident Reports.
Governance
The IAM Team is a member of the ITSITS Information Technology Services (ITS) Campus Solutions team in Information Technology Services (ITS).
IAM Services operate under the guidance of the Identity and Access Management Committee (IAMC), a standing committee of the IT Leadership Council (ITLC).
Metrics
The IAM Team tracks a number of high-level metrics regarding our services.
For more metrics, see ITS Critical Services Availability.
Policies
The IAM Team manages the following policies, frameworks, and guidelines:
- Authentication Acceptable Use Policy
- IAM Cloud Integration Guidelines
- uTexas Enterprise Directory (TED) Acceptable Use Policy
Links to other policies are available.
