The University’s central directory services aggregate data from multiple authoritative sources and serve as a central location for identity data.
A centralized directory service allows university departments to obtain all or most of the information they need about an individual from a single source, greatly reducing the complexity of their departmental applications.
The University’s directory services solutions can be found under Directory Services in the service catalog.
uTexas Enterprise Directory (TEDTED The uTexas Enterprise Directory (TED) is the university’s enterprise directory. See uTexas Enterprise Directory (TED) in the service catalog for more information.)
TED is a private LDAPLDAP Lightweight Directory Access Protocol (LDAP) is a set of protocols for accessing information directories based on the standards contained within the X.500 standard, but is significantly simpler.-based directory service that contains identity information about students, faculty, staff, and university affiliates. The TED directory schema can be found on our TED Directory Attributes page.
For additional requests and support, please see the Directory Services knowledge articles in UT ServiceNow.
TED on the Mainframe (TOM)
TOM is a mirror of TED data that is hosted on the mainframe to provide high-performance access to identity data via commonly-used Natural EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information. lookup modules such as T3N$ELK, T3N$FEID, etc.
White Pages Service (WPSWPS The White Pages Service (WPS) is a directory back-end which supports the university’s web-based public directory.)
WPS is a semi-public directory that contains public records information about current students, faculty, and staff. The service provides the directory back-end for the UT Directory.
Service Availability Metrics
The IAM Team has set a Service Level Objective (SLO) of 99.237% availability for the uTexas Enterprise Directory (TED).
| Year | uTexas Enterprise Directory (TED) |
|---|---|
| 2023 | 100.000% |
| 2022 | 100.000% |
| 2021 | 99.954% |
| 2020 | 99.917% |
| 2019 | 99.944% |
| 2018 | 100.000% |
| 2017 | 99.99% |
| 2016 | 99.854% |
| 2015 | 99.986% |
For more data, please see our Metrics page.
Other Directory Services
The Austin Active Directory service is available to customers via our teammates in ITSITS Information Technology Services (ITS) Campus Solutions.
The University Offices page is managed by University Communications.
The UT Directory is a web-based front-end for WPS and is supported by our teammates in ITS Campus Solutions.
The UT System-wide Directory is managed by UT System. Our team provides UT Austin public records for inclusion in this directory.
Many UT Austin colleges, schools, units, departments, centers, initiatives, institutes, offices, and programs maintain their own directories.
