The University’s central directory services aggregate data from multiple authoritative sources and serve as a central location for identity data.
A centralized directory service allows University departments to obtain all or most of the information they need about an individual from a single source, greatly reducing the complexity of their departmental applications.
uTexas Enterprise Directory (TED)
TED is a private LDAP-based directory service that contains identity information about students, faculty, staff, and University affiliates. The TED directory schema can be found on our TED Directory Schema page.
For additional requests and support, please see the Directory Services knowledge articles in UT ServiceNow.
TED on the Mainframe (TOM)
TOM is a mirror of TED data that is hosted on the mainframe to provide high-performance access to identity data via commonly-used Natural EID lookup modules such as T3N$ELK, T3N$FEID, etc.
White Pages Service (WPS)
WPS is a semi-public directory that contains public records information about current students, faculty, and staff. The service provides the directory back-end for the UT Directory.
Service Availability Metrics
The IAM Team has set a Service Level Objective (SLO) of 99.237% availability for the uTexas Enterprise Directory (TED).
| Year | uTexas Enterprise Directory (TED) |
|---|---|
| 2024 | 99.237% |
| 2023 | 100.000% |
| 2022 | 100.000% |
| 2021 | 99.954% |
| 2020 | 99.917% |
| 2019 | 99.944% |
| 2018 | 100.000% |
| 2017 | 99.99% |
| 2016 | 99.854% |
| 2015 | 99.986% |
For more data, please see our Metrics page.
Other Directory Services
The Austin Active Directory service is available to customers via our teammates in Enterprise Technology.
The University Offices page is managed by University Communications.
The UT Directory is a web-based front-end for WPS and is supported by our teammates in Enterprise Technology.
The UT System-wide Directory is managed by UT System. Our team provides UT Austin public records for inclusion in this directory.
Many UT Austin colleges, schools, units, departments, centers, initiatives, institutes, offices, and programs maintain their own directories.
