The University’s central directory services aggregate data from multiple authoritative sources, providing a centralized location for identity data. This simplifies departmental applications by allowing University departments to access most of the information they need about an individual from a single source, reducing complexity.
uTexas Enterprise Directory (TEDTED The uTexas Enterprise Directory (TED) is the University’s enterprise directory. See uTexas Enterprise Directory (TED) in the service catalog for more information.)
TED is a private, LDAPLDAP Lightweight Directory Access Protocol (LDAP) is a set of protocols for accessing information directories based on the standards contained within the X.500 standard, but is significantly simpler.-based directory service that contains identity information about students, faculty, staff, and University affiliates.
- The TED directory schema is available in our TED Technical Documentation.
For additional requests and support, consult the Directory Services knowledge articles in UT ServiceNow.
TED on the Mainframe (TOMTOM TED on the Mainframe (TOM) is a subset of the uTexas Enterprise Directory (TED) except on the UT Mainframe. It is a handful of files in an ADABAS database. It is populated by a uTexas Identity Manager (TIM) notifier and consumed exclusively by UT Mainframe applications.)
TOM is a mirror of TED data hosted on the mainframe. It provides high-performance access to identity data via commonly-used Natural EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information. lookup modules, such as T3N$ELK and T3N$FEID.
White Pages Service (WPSWPS The White Pages Service (WPS) is a directory back-end which supports the university’s web-based public directory.)
The White Pages Service (WPS) is a semi-public directory that contains public records information about current students, faculty, and staff.
Service Availability Metrics
The IAMIAM Identity and Access Management (IAM) is a set of policies, processes, and technologies designed to ensure that the right individuals (identities) have the right access to resources within an organization. IAM involves managing and securing digital identities, controlling access to systems and data, and maintaining the confidentiality, integrity, and availability of information. Team has set a Service Level Objective (SLO) of 99.237% availability for the uTexas Enterprise Directory (TED).
Historical Metrics
| Year | uTexas Enterprise Directory (TED) |
|---|---|
| Target | 99.237% |
| 2025 | 99.884% |
| 2024 | 99.237% |
| 2023 | 100.000% |
| 2022 | 100.000% |
| 2021 | 99.954% |
| 2020 | 99.917% |
| 2019 | 99.944% |
| 2018 | 100.000% |
| 2017 | 99.99% |
| 2016 | 99.854% |
| 2015 | 99.986% |
For more data, please see our Metrics page.
Other Directory Services
- Austin Active Directory: Available to customers through our teammates in Enterprise Technology.
- University Offices: Managed by University Communications.
- UT Directory: A web-based front-end for TED, restricted to releasing semi-public information. Supported by our teammates in Enterprise Technology.
- UT System-wide Directory: Managed by UT System, with public records from UT Austin provided by our team.
- Other Directories: Many UT Austin colleges, schools, units, departments, and programs maintain their own directories.
