Department Help

Collaboration is a core value of the IAMIAM Identity and Access Management (IAM) is a set of policies, processes, and technologies designed to ensure that the right individuals (identities) have the right access to resources within an organization. IAM involves managing and securing digital identities, controlling access to systems and data, and maintaining the confidentiality, integrity, and availability of information. Team. We want to help your team succeed so that we can collectively further the University’s core mission.

AuthenticationAuthentication Authentication is the act of determining that a person is who they claim to be. For more information, see our Concepts page.

If you are planning to select a vendor product or develop a new system that will require EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information. authentication or access to identity information, please visit the Integration page for instructions.

If you already have an existing integration, see the Documentation section below.

Consultation

Is your CSUCSU College, School, or Unit planning on starting a project which will involve access (ABACABAC Attribute-Based Access Control (ABAC) is a mechanism for managing of user access to information systems based on values of user attributes. Attribute-Based Access Control (ABAC) evaluates the access dynamically, using an algorithm that takes “attributes” as an input, and outputs access decision (allow/deny). The attributes are usually user attributes from the user profile, supplemented with context attributes, such as time of access and user’s current location. or RBAC), authentication, authorizationAuthorization Authorization refers to the act of determining whether an authenticated user is allowed to access a specific resource or take a specific action. For more information, see our Concepts page., directory services, identity lifecycle management, UT EIDsUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information., or other topics related to identity and access management?

Reach out to the IAM Team at eidteam@utlists.utexas.edu early in your process and we can provide you with guidance and advice. In particular, we can help you make informed decisions early on so that you can avoid common stumbling blocks, saving your CSU time and effort.

Documentation

IAM service offerings are categorized into business services. For usage instructions, configuration information, answers to common questions, and basic troubleshooting please select the relevant business service below.

Business Service	Service Offerings
Authentication	Enterprise Authentication Multi-Factor Authentication (MFAMFA Authentication makes use of one or more factors of authentication: something you know (e.g., a password), something you have (e.g., your smartphone), or something you are (e.g., a fingerprint). Multi-Factor Authentication (MFA) makes use of two or more factors when authenticating you. For more information, see our Concepts page.)
Directory Services	uTexas Enterprise Directory (TEDTED The uTexas Enterprise Directory (TED) is the University’s enterprise directory. See uTexas Enterprise Directory (TED) in the service catalog for more information.) White Pages Service (WPSWPS The White Pages Service (WPS) is a directory back-end which supports the university’s web-based public directory.)
Group and Role Management	Apollo Enterprise Group Services (EGS) Organizational Hierarchy System Contacts (OHSC) SailPoint IdentityIQ (IIQIIQ SailPoint IdentityIQ (IIQ) is a group- and role-based authorization management service. See Identity Lifecycle Management for more information.)
Identity Management	UT EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information. Self-Service Tool UT EID Administrative Services uTexas Identity Manager (TIMTIM The uTexas Identity Manager (TIM) is the University’s identity manager. See uTexas Identity Manager (TIM) in the service catalog for more information.)

The TED directory schema can be found on our TED Directory Schema page.

Non-IAM Team Software

While the IAM Team occasionally works with the software below, we do not provide support.

• Shibboleth Service Provider 3
• SimpleSAMLphp

Non-IAM Team Systems

The services below are not supported by the IAM Team, however we collaborate closely with the groups who do provide support.

• Austin Active Directory
• *DPUSER
• ID Center
• ID Photo Gateway
• Student Photo Roster
• UT Directory
• Virtual ID Cards

Incident Reports

Planned maintenance and outage alerts for IAM systems are posted on the UT ServiceNow Alerts & Outages page.

Duo, our 3rd party provider for Multi-Factor Authentication (MFA) posts their status at https://status.duo.com/.

Qualtrics, our 3rd party provider for forms such as the integration request form, posts their status at https://www.qualtrics.com/status/.

Metrics

We publish our service metrics on our Metrics page.

Status Pages

Information about historical outages is posted at ITS Incident Reports.

Duo, our 3rd party provider for Multi-Factor Authentication (MFA) posts incident reports at https://status.duo.com/#past-incidents.