What is changing and when?
To reduce the chance of system instability during the Workday go-live period, the Identity and Access Management (IAM) team will not make configuration changes, perform new integrations, or create new service accounts between October 14, 2018 and December 2, 2018 for the following service offerings:
- Two-factor authentication
- uTexas Enterprise Directory (TED)
Please submit your configuration requests by September 26, 2018 to ensure your request is processed ahead of the freeze.
If you have an urgent request during the freeze, you may request an exception by following the process published in ServiceNow here.
Please send questions to: firstname.lastname@example.org.