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Authentication AUP FAQs

What is this about?

Your CSUCSU College, School, or Unit is using an application or software that makes use of UT EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See EID in the service catalog for more information.-based authenticationAuthentication Authentication determines whether the user is who they claim to be., meaning that individuals who sign on to the application sign on using their UT EID and EID Password.

As a prerequisite for UT EID authentication, your CSU needs to agree to the Authentication Acceptable Use Policy, not unlike how you and your employees need to agree to the university’s Acceptable Use Policy. And, just like the university’s Acceptable Use Policy, your CSU needs to re-acknowledge the Authentication AUP annually.

Is this email legitimate?

Yes. The IAM Team supports 289+ unique applications across campus. In order to facilitate Authentication AUP renewals, the team has automated the renewal process using Splunk.

As of this writing, the link will point to a customized URL at https://utw10570.utweb.utexas.edu/aup/. This is correct and expected.

If you have questions regarding the authenticity of a specific request, you may email our team at iam-integrations@utlists.utexas.edu.

Of course, you are always welcome to reach out to our Information Security Office at security@utexas.edu if you have more significant concerns.

Why did I receive this email?

When an employee begins the integration request process, they are asked to identify an individual in their CSU who is authorized to sign the Authentication AUP on behalf of the CSU. Additionally, they are asked to provide an administrative mailing list where we can contact responsible parties in case the designated AUP signer has changed positions or is no longer at the university.

If you have received this email, it is because:

  • You have signed the Authentication AUP for this application in the past, or
  • You have been identified as a new Authentication AUP Signer to replace the previous individual, or
  • You are a member of the aforementioned administrative mailing list

What action do I need to take?

If you are the addressee for the email (i.e., your name is in the email and your email address is in the “to:” field), then you are the AUP Signer. Follow the instructions in the email. You will be directed to a customized URL at https://utw10570.utweb.utexas.edu/aup/ which will allow you to make limited corrections to the information we have on record. Then, you’ll be directed to sign the Authentication AUP via DocuSign.

If you are not the addressee, then your responsibility is to ensure that the addressee (the designated AUP Signer) is aware of the request. If the designated AUP Signer is no longer valid (e.g., they have changed positions or left the university), please forward the email to iam-integrations@utlists.utexas.edu and let us know who the new AUP Signer should be.

What if the AUP Signer is out-of-date?

Please forward the email to iam-integrations@utlists.utexas.edu and let us know who the new AUP Signer should be. Provide their name and UT EID.

What if I need more help?

Please email us at iam-integrations@utlists.utexas.edu and we’ll be happy to assist.

Recent News

  • Release Notes – SailPoint IdentityIQ (IIQ) – Version 2023.1.0
  • Release Notes – uTexas Identity Manager – Version 2023.1.0
  • Change Log – Enterprise Authentication – v20220920093135
  • Release Notes – uTexas Identity Manager – Version 2022.3.0
  • Change Log – Enterprise Authentication – v20225827090744
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