What is this about?
Your CSUCSU College, School, or Unit is using an application or software that makes use of UT EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information.-based authenticationAuthentication Authentication is the act of determining that a person is who they claim to be. For more information, see our Concepts page., meaning that individuals who sign on to the application sign on using their UT EID and EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information. Password.
As a prerequisite for UT EID authentication, your CSU needs to agree to the Authentication Acceptable Use Policy, not unlike how you and your employees need to agree to the University’s Acceptable Use Policy. And, just like the University’s Acceptable Use Policy, your CSU needs to re-acknowledge the Authentication AUPAUP An Acceptable Use Policy (AUP) is a document that outlines a set of rules to be followed by users or customers of a set of computing resources. An AUP clearly states what the user is and is not allowed to do with these resources. annually.
Is this email legitimate?
The IAMIAM Identity and Access Management (IAM) is a set of policies, processes, and technologies designed to ensure that the right individuals (identities) have the right access to resources within an organization. IAM involves managing and securing digital identities, controlling access to systems and data, and maintaining the confidentiality, integrity, and availability of information. Team supports 289+ unique applications across campus. In order to facilitate Authentication AUP renewals, the team has automated the renewal process using Splunk <splunk@security.utexas.edu>.
As of this writing, the link will point to a customized URL at https://iamservices.utexas.edu/auprenewal/ which will redirect to https://utw10570.utweb.utexas.edu/aup/. This is correct and expected.
If you have questions regarding the authenticity of a specific request, you may email our team at iam-integrations@utlists.utexas.edu.
Of course, you are always welcome to reach out to our Information Security Office at security@utexas.edu if you have more significant concerns.
Why did I receive this email?
When an employee begins the integration request process, they are asked to identify an individual in their CSU who is authorized to sign the Authentication AUP on behalf of the CSU. Additionally, they are asked to provide an administrative mailing list where we can contact responsible parties in case the designated AUP signer has changed positions or is no longer at the university.
If you have received this email, it is because:
- You have signed the Authentication AUP for this application in the past, or
- You have been identified as a new Authentication AUP Signer to replace the previous individual, or
- You are a member of the aforementioned administrative mailing list
What action do I need to take?
If you are the addressee for the email (i.e., your name is in the email and your email address is in the “to:” field), then you are the AUP Signer. Follow the instructions in the email. You will be directed to a customized URL at https://utw10570.utweb.utexas.edu/aup/ which will allow you to make limited corrections to the information we have on record. Then, you’ll be directed to sign the Authentication AUP via DocuSign.
If you are not the addressee, then your responsibility is to ensure that the addressee (the designated AUP Signer) is aware of the request. If the designated AUP Signer is no longer valid (e.g., they have changed positions or left the University), please forward the email to iam-integrations@utlists.utexas.edu and let us know who the new AUP Signer should be. Provide their name and UT EID.
What if the AUP Signer is out-of-date?
Please forward the email to iam-integrations@utlists.utexas.edu and let us know who the new AUP Signer should be. Provide their name and UT EID.
That’s one of the benefits of asking you to renew on an annual basis: we make sure that our contact information is up-to-date in case something changed.
Who can sign the AUP?
The AUP should be signed by an individual who is authorized to represent the administrative/business owner CSU.
This is often (but not always) the Department Head or a Department Manager.
For example, our AUP signers include Vice Presidents, Associate Vice Presidents, Assistant Vice Presidents, Vice Provosts, Executive Directors, Directors, Assistant Directors, Deputy Directors, Senior IT Managers, and Senior Project Managers.
AUP signers must be Current Staff at The University of Texas at Austin. Current Faculty in the appropriate role will also be Current Staff in order to reflect their administrative role.
Who is the department head/manager?
You can look up your department head/manager using the Department System.
What if the department is out of date?
When the AUP signer clicks on the link to sign the AUP, they will be presented with an option to update the department from a drop-down list.
That’s one of the benefits of asking you to renew on an annual basis: we make sure that our contact information is up-to-date in case something changed.
What if my department isn’t on the drop-down list?
Please email us at iam-integrations@utlists.utexas.edu and we’ll be happy to assist.
What happens after I sign the AUP?
Your signature is manually verified by a member of the IAM Team. If it has been signed by an appropriate individual (see “Who can sign the AUP?” above), your record in our system is updated to reflect who signed it and when. Our system uses that information to determine when the AUP expires and sends out emails reminding you to renew your AUP.
What if I need more help?
Please email us at iam-integrations@utlists.utexas.edu and we’ll be happy to assist.
