How do I…?

Introduction

The information ecosystem at the University is very complex – even if you’re highly technical! We’ve written this documentation to help point you in the right direction and connect you with the resources you need.

One handy place to start is the University’s service catalog . Available IT Services are broken down into categories in order to help you find what you are looking for.

Managing UT EIDsUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information.

Managing Your Own EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information.

If you are looking to manage your own UT EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information., you can use the UT EID Self-Help Tool . This is where you can change your password or reset your password . You can also use this tool to look up your EID Contacts who are tasked with assisting you with your UT EID.

Commonly, people are looking to update their biographical information. This is a little more complex and explained in detail on our Updating Your Biographical Information knowledge article.

Managing Another EID

To manage an EID which does not belong to you, you can use the UT EID Administrative Services Tool . This is where authorized individuals go to manage Person EIDs , Group EIDs , or Service EIDs .

If you need access to this tool, have your manager request access .

Get Information About a Person

Non-Technical Approaches

The easiest method is to use the UT Directory . This will allow you to view the public directory information (including UT EID) for any individual who is currently affiliated with the University and has not restricted their information.

If you cannot find the information that you are looking for on the UT Directory, try the University Community EID Listing . This will allow you to look up UT EIDs for a larger subset of university-affiliated individuals.

Lastly, if those options don’t meet your need, you may be eligible for access to run a search on the EID Admin Tool .

If you do not have access to the EID Admin Tool, please see KB0017421: Requesting Access to the EID Admin Tool . Access to the EID Admin Tool is restricted to those who can demonstrate a legitimate business need.

Technical Approaches

If you have a TED Service Account , you can look up an individual’s UT EID by performing an LDAPLDAP Lightweight Directory Access Protocol (LDAP) is a set of protocols for accessing information directories based on the standards contained within the X.500 standard, but is significantly simpler. query against TEDTED The uTexas Enterprise Directory (TED) is the University’s enterprise directory. See uTexas Enterprise Directory (TED) in the service catalog for more information..

Developers on UT Direct may be interested in the EID Picklist .

There are also options for looking up an individual’s UT EID using the Austin Active Directory .

Bulk Records Look-ups

If you need to perform searches for large numbers of records, consider using either the uTexas Enterprise Directory (TED) or the Austin Active Directory (Austin ADAD Active Directory (AD) is a directory service from Microsoft which implements Internet standard directory and naming protocols. See Austin Active Directory (Austin AD) in the service catalog for the University’s local implementation.).

The non-technical solutions and the EID Picklist are designed for the retrieval of single records.

Send Email to Lots of People

Before you send an email to a large number of individuals, you’ll want to identify who those individuals are. In general, the best place to start is to get a list of UT EIDs (see the above section).

Once you know to whom these emails should be sent, you have several options, mostly documented on A Field Guide to Group Emails at University of Texas at Austin :

One place where the IAMIAM Identity and Access Management (IAM) is a set of policies, processes, and technologies designed to ensure that the right individuals (identities) have the right access to resources within an organization. IAM involves managing and securing digital identities, controlling access to systems and data, and maintaining the confidentiality, integrity, and availability of information. Team can help is our Institutional Identifier (IIDIID The Institutional Identifier (IID) (format: <eid>@eid.utexas.edu) is designed for use with cloud-based services whose usernames are e-mail addresses. When used as an email address, will forward to the user’s email address on record. Guest-class EIDs do NOT have IIDs unless they have been granted a special entitlement. For more information, see our Public Documentation or our Internal Documentation [icon name="lock" prefix="fas"].). For eligible individuals, if you send an email to <UT EID>@eid.utexas.edu your email will get automatically forwarded to the email address associated with that UT EID. This means never having to update the email addresses in your list.

Collaborate With Non-UT People

If you are looking to collaborate with individuals from a non-UT Austin institution, please contact your Human Resources personnel. It may be possible for your HR personnel to enter the collaborator(s) into Workday as a nonemployee¹. Nonemployees who are sponsored by your department can be assigned various privileges². Additionally, having such individuals tracked in our system can help ensure our compliance with various policies, statutes, and regulations such as FERPAFERPA The Family Educational Rights and Privacy Act of 1974 (FERPA) is a federal law which pertains to the release of and access to educational records. and HIPAA.

If your collaborators need to access the Wi-Fi, review the ‘Wi-Fi Access for Visitors’ and ‘Sponsored Visitor Network Access’ sections on the Wireless Networks (Wi-Fi) page.

For approaches requiring more technical work, you can have your application join an federation of which the University (and your collaborator’s home institution) is a member. This is known as “identity federation.” Another technical approach is to configure your application to support multiple identity providers . These technical approaches will allow your collaborator(s) to authenticate using the credentials from their home institution – preventing them from having to remember a whole new set of credentials! However, they require that your application support this functionality.

This is just a starting point. If you’re looking for something else, you may be interested in the IAM Team’s Solutions as well as Other Solutions related to IAM services.

You may also want to check out the University’s service catalog . Available IT Services are broken down into categories in order to help you find what you are looking for.

Lastly, you can always contact us or the ET Support Center for Help.