Introduction
The information ecosystem at The University of Texas at Austin is complex, even for highly technical users. This documentation is designed to guide you in the right direction and connect you with the resources you need.
A great starting point is the University’s service catalog , where IT services are categorized to help you find what you’re looking for.
Managing UT EIDsUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information.
Managing Your Own EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information.
To manage your UT EIDUT EID The University of Texas Electronic Identity (UT EID or EID) is the public records identifier for principals at the university. See our Concepts page for more information., use the UT EID Self-Help Tool . With this tool, you can:
- Change or reset your password.
- Look up your EID Contacts, who are tasked with assisting you.
For updating biographical information, see the Updating Your Biographical Information knowledge article.
Managing Another EID
To manage an EID that is not your own, use the UT EID Administrative Services Tool . Authorized users can manage:
If you need access to this tool, your manager must submit a request for access .
Get Information About a Person
Non-Technical Approaches
- UT Directory: View public directory information (including UT EIDs) for individuals currently affiliated with the University, unless they’ve restricted their information.
- University Community EID Listing: Look up UT EIDs for a broader group of university-affiliated individuals.
- Microsoft 365 Profile Card: If you’re part of the University community, open an individual’s profile card in Microsoft 365 to access information, including their Institutional Identifier (
<eid>@eid.utexas.edu). - EID Admin Tool: If other options don’t meet your needs, you may qualify for access to the EID Admin Tool. For details, see KB0017421: Requesting Access to the EID Admin Tool .
Technical Approaches
- Perform an LDAPLDAP Lightweight Directory Access Protocol (LDAP) is a set of protocols for accessing information directories based on the standards contained within the X.500 standard, but is significantly simpler. query against TEDTED The uTexas Enterprise Directory (TED) is the University’s enterprise directory. See uTexas Enterprise Directory (TED) in the service catalog for more information. if you have a TED Service Account .
- Use the EID Picklist on UT Direct.
- Look up EIDs using the Austin Active Directory .
Bulk Records Look-ups
For large-scale searches, use either:
- uTexas Enterprise Directory (TED)
- Austin Active Directory (Austin ADAD Active Directory (AD) is a directory service from Microsoft which implements Internet standard directory and naming protocols. See Austin Active Directory (Austin AD) in the service catalog for the University’s local implementation.)
Note: Non-technical solutions and the EID Picklist are designed for single-record retrieval.
Send Email to Lots of People
To send emails to a large group, first identify the recipients by obtaining their UT EIDs (see the section above).
Email Options
Refer to A Field Guide to Group Emails at UT Austin for documentation on:
- Group Email
- Eloqua
- UT Lists
- Microsoft 365
Using the Institutional Identifier (IIDIID The Institutional Identifier (IID) (format: <eid>@eid.utexas.edu) is designed for use with cloud-based services whose usernames are e-mail addresses. When used as an email address, will forward to the user’s email address on record. Guest-class EIDs do NOT have IIDs unless they have been granted a special entitlement. For more information, see our Public Documentation or our Internal Documentation [icon name="lock" prefix="fas"].)
For eligible individuals, you can send emails to <UT EID>@eid.utexas.edu. Emails sent to this address are automatically forwarded to the email address associated with the UT EID, eliminating the need to update email lists.
Collaborate With Non-UT People
Non-Technical Approaches
- Contact your Human Resources (HR) personnel to enter collaborators into Workday as nonemployees. Sponsored nonemployees can be assigned various privileges, and having them tracked in the system ensures compliance with policies like FERPAFERPA The Family Educational Rights and Privacy Act of 1974 (FERPA) is a federal law which pertains to the release of and access to educational records. and HIPAA.
- For Wi-Fi access, review the Wi-Fi Access for Visitors and Sponsored Visitor Network Access sections on the Wireless Networks (Wi-Fi) page.
Technical Approaches
- Identity Federation: Configure your application to join an identity federation that includes both UT Austin and the collaborator’s home institution.
- Multiple Identity Providers: Set up your application to support multiple identity providers , allowing collaborators to authenticate with credentials from their home institution.
Both approaches prevent collaborators from needing new credentials but require technical support from your application.
More
- Explore the IAMIAM Identity and Access Management (IAM) is a set of policies, processes, and technologies designed to ensure that the right individuals (identities) have the right access to resources within an organization. IAM involves managing and securing digital identities, controlling access to systems and data, and maintaining the confidentiality, integrity, and availability of information. Team’s Solutions and other IAM-related services.
- Visit the University’s service catalog to browse available IT services by category.
- Contact the ET Support Center or the IAM Team for additional help.
